IC Channel Check

About

As a business leader, communicator, marketer or HR professional, you know that having a well-informed and fully engaged workforce can make all the difference between success and failure. If you are struggling to reach all your employees and inspire them with your vision and plans, it can have a serious impact on productivity, service, brand values and employee wellbeing.

We know how important it is to have internal comms tools and channels that work for you and your business. So we carry out employee research audits that provide insights into your current internal communications, the impact they are having on your business and what you can do about it.

Our Internal Communications Channel Check will help you improve your communication tools and connect with all your employees – even the hard to reach ones – so that everyone is pulling in the same direction and working towards shared goals.

What we do

Having worked both in-house and as independent communication professionals, we have used our experience to develop an internal comms research audit that delivers insight and direction. By looking at what’s happening with your internal comms tools and channels, then listening to how your people feel about communication, we develop a clear action plan of recommendations that fits your culture.

We use a 3 step process to help you improve.

Talk to employees about their experiences and really listen to what they say.

Analyse your current channels and tools and their level of effectiveness.

Identify themes, pinpoint priorities & give you a report with actionable insights.

You can take the recommendations we make and use them in your internal communications strategy and plan. You will also have data and the independent clarity that you need, either for yourself or to have conversations with others in your business about communication improvement.

Who is the IC Channel Check for?

If any of this sounds familiar, an IC Channel Check could be for you:

Your last employee survey results said that internal communication wasn’t working, but you don’t know why or what to do about it.

You're already investing in internal communication channels, but are not really sure what impact that investment is having.

You have a good idea of where your internal communication problems lie but you're looking for independent confirmation or recommendations of what you can improve.

Your employees are working in silos and you are looking for ideas of how to engage them cross-organisationally.

You don't really know what's happening locally around your business or organisation, and want to find out what's helping and what's hindering you.

You are struggling to reach certain employee groups, such as remote field staff or other regional offices.

Whether you are a business leader, work in communications, HR or operationally, if you have an internal communications problem and need help or ideas to solve it, IC Channel Check could help.

Who we are

Whether you're in business or the not-for-profit sector, we understand the pressures to meet ever more demanding goals. We have extensive experience working with both sectors and have worked as in-house communicators and as independent comms professionals. We have seen first-hand the difference that improving internal communication makes and love to help our clients to find those benefits too.

Andrew Hesselden

Andrew is an experienced Internal Communications specialist who focuses on Channel Strategy. He is especially passionate about intranets and how culture impacts the uptake of employee social media tools in the workplace.

With 18 years of experience in large-corporate as well as smaller start-up businesses, Andrew understands how to reach audiences internally. Andrew is a euro-linguist by training and is also qualified in Graphic and UX Design.

Sarah Browning

Sarah is a strategic communications specialist, writer, trainer and facilitator, with 18 years’ experience in communications roles and consultancy for not-for-profit, Higher Education and private sector organisations.